What is Corporate Social Responsibility?

Corporate Social Responsibility (CSR) is the business contribution to our sustainable development goals. Essentially it is about how business takes account of its economic, social and environmental impacts in the way it operates – maximising the benefits and minimising the drawbacks.

Specifically, we see CSR as the voluntary actions that a business can take, over and above compliance with minimum legal requirements, to address both its own competitive interests and the interests of wider society.

The driving force to achieve these ambitions starts with the Aire Serv Mission and Code of Values.

The Aire Serv UK Mission…
…to provide you, our customer, with quality service first time and every time

Aire Serv UK Code of Values

We believe………

In superior service to all our customers, stakeholders and staff

Success is the result of clear, cooperative, positive thinking

That management is about recognising what people are doing right and treating all with equal respect

Challenges should be used as learning experiences

In operating above the line

We should strive to release the potential in every person in the Aire Serv family

We must re-earn our position each and every day

That loyalty is an essential part of our moral code

In the business mission and building Aire Serv by continually attracting strong people to join our team

We should have fun in the process

Objective

Aire Serv UK sees CSR as good for society and good for business. Better understanding of the potential benefits of CSR for the competitiveness of companies and for national economies can help encourage the spread of CSR practice.

The key is to look at CSR as an investment in a strategic asset or distinctive capability, rather than an expense. The importance of taking a balanced approach to assessing performance – and the risks of concentrating solely on profit are taken into full consideration. Aire Serv are now developing the approach with the aim of ensuring all Franchisees have the means to manage and assess the contributions of investments in CSR.

Our strategy for advancing our vision is to:

• Promote business activities that bring simultaneous economic, social and environmental benefits

• Work in partnership with the community bodies, unions, consumers and other stakeholders

• Encourage innovative approaches, continuing development and application of best practice

• Ensure we have excellent minimum levels of performance in areas such as health & safety, the environment and equal opportunities

• Encourage increased awareness, open constructive dialogue and trust

• Create a policy framework, which encourages and enables responsible behaviour by our business

Aire Serv UK’s strategy for sustainable development encompasses, integrating objectives on social progress, effective protection of the environment, prudent use of natural resources and high and stable levels of economic growth. Each of these sustainable development issues are key to the overall business strategy. We place a high degree of emphasis on employment to ensure a better quality of life for everyone.

The following five areas are of paramount importance to Aire Serv:
(Click link to view - Opens in new window )

• Competitiveness

• Reducing Poverty

• In the Community

• Environment

• Workplace